United Way VITA Tax Preparation Assistance

Life Advancement Programs

ICS programs link together to offer more than short-term help; we work with clients to build long-range solutions that promote sustainability.

Volunteer Income Tax Assistance (VITA)

FREE tax preparation for households earning up to $89,000 annually. Appointments are walk-in.

Information about the 2027 schedule will be posted on this page as it becomes available.

Location: ICS Northwest Office 2820 W. Ina Rd

What You’ll Need:

Computer or smartphone
Access to secure WiFi or data
State ID, driver’s license or passport
Dependent(s) social security cards/ITIN letters
Your tax documents

Due to tax law changes, you may be eligible for additional deductions this tax year:

If you worked overtime, please provide your last paystub for the tax year in addition to your W-2.
If you financed the purchase of a new vehicle in 2025 that was assembled in the USA, please bring the bill of sale and your loan agreement.

ABOUT VITA

Volunteer Income Tax Assistance, or VITA, provides free tax preparation for individuals and families with low to moderate incomes. In addition to this free tax preparation assistance, participants receive help to determine their eligibility for the Earned Income Tax Credit and ensure they get the full tax refund for which they qualify. Returns are electronically filed and most refunds are received in less than two weeks. This service is offered in person.

The program is coordinated by the United Way of Southern Arizona. IRS training is available and required for all volunteers helping with this program. All in-person return preparation is by walk-in only. First come first serve.

To find other locations offering this service, please visit: www.unitedwaytucson.org/vita

This site also provides the options to visit GetYourRefund, DIY programs and Scheduling an appointment for in-person preparation. It also provides information on what taxpayer information is required.

For a 24-hour hotline to receive up-to-date VITA site information, including days and times of sites, call 1-520-333-5810 or go to www.unitedwaytucson.org

Do your taxes online with VITA:

Volunteer Income Tax Assistance program (VITA) will offer online support again this year. VITA offers virtual tax support through Getyourrefund.org. United Way of Tucson and Southern Arizona has teamed up with GetYourRefund.org/uwtsa to help you file your taxes online with the help of certified VITA volunteers.

How it works:

Answer Questions
You’ll be asked a series of questions about your household and finances.

Upload Your Tax Documents
Securely upload pictures of your tax documents, social security card/ITIN, photo ID and picture of yourself holding your ID.

Information Interview
An IRS-certified volunteer will call to make sure that we have everything we need to accurately prepare your tax return.

Your Taxes Are Prepared
To ensure accuracy and give you the best refund possible, each tax return goes through a quality review process with a second IRS-certified volunteer.

Final Review
Another IRS-certified volunteer will call to review your final tax return information. After the call, you’ll be sent a password-protected, electronic copy of your tax returns to e-sign. With these signatures, we can E-File your Federal and State returns.

Get Your Refund
After your returns are E-Filed, all you have to do is wait for your refund to arrive! If you have questions after filing, contact: Vita@UnitedWayTucson.org