ICS provides financial assistance and short-term case management for individuals or families in emergency situations. The crisis may result from loss of job, illness or injury, or occur during the waiting period for other forms of public assistance. The goal of our financial assistance program is to provide for acute basic needs that help clients in distress get back on their feet and take steps toward stability and independence.
Emergency financial assistance is available only when ICS has funds. When funds are available, assistance is provided by phone only.
Please call our office beginning at 9:00 a.m., Monday through Thursday. Due to high call volume, you may be disconnected—if this happens, please continue trying.
Walk-ins are not accepted for financial assistance.
Pima County grants funds are a major funding source for this program. Additional contributions from the City of Tucson, individuals, corporate and foundation grants, and faith communities also provide the vital discretionary funds to operate the financial assistance program.
An inter-agency computer network screens and verifies client information. The ICS staff makes every effort to create a caring and compassionate environment that respects the privacy and dignity of all people served.
ICS financial assistance counselors work one-on-one with each client to identify barriers to sustainability and map goal plans for change. This personal counseling makes a difference in helping struggling individuals and families help themselves.
Services are provided at the ICS Northwest and Central Offices.
Referrals for assistance come from congregations, social service agencies, and the community-at-large. It is open to all Pima County residents.